In the past, we have had many families how have bought a puppy from other breeders calling us asking for guidance and assistance. The first thing we ask is, “Have you contacted your breeder? They should be the ones to guide you.” When they say the breeder is not helpful, not returning calls or have retired, then I have given the same amount of time and care that I give our puppy families with the belief that all parents need support. Someone needs to help them so they can be the best parent they can be. If they say their dog is a rescue Chinese Crested, then it’s whatever I can do to guide them.
Then 1 family recently called us asking for help after they spoke with us and chose to adopt a puppy from another breeder. Because every family must fill out an adoption form and both Tim and I speak to them before they are invited to visit us at our home, we remember everyone. So when they call us after they buy a puppy from another breeder it is an awkward situation. One other family even come to our home to “meet the puppies” and the bought a puppy from another breeder only to regret doing it. They called us saying, “We should have adopted from you and we regret it. We’re having issues and need help.” For these families, we did guide them the best we could. It takes a lot of our time to help these families who have other breeders puppies and dogs. Tim has noticed who much time I spend with them and have asked me to use my time better.
Not everyone who comes to visit us are approve to adopt from us. And we have noticed over the years that a very few families will use us to do research and buy a puppy from someone else. We do have an open visit policy so they can meet our puppies thinking that is the level they will adopt from other breeders. They want to save a few dollars or make things easier for themselves, they pay and have the puppy shipped to them only to have issues or not get support. We have always told families to do their due diligence. They need to interview breeders with questions, just as much as a great breeder will want to get to know them.
In order to help these families and to always be available for our puppy families, we have posted lots of articles on care, feeding, nutrition, supplies, grooming and other information that is helpful to our parent and for puppy parents with puppies or dogs from other breeders or rescue. Most of these articles can be used by everyone, at their discretion, as we do not know every family who look at our website. As with everything else in life, do your research and make sure the information is relevant for your dog or family. Consult with your veterinarian or other professional. To effectively use our time to care for puppies, dog parents and puppy families, we ask that you email us if your questions are not addressed in our articles.
If you have a Chinese Crested or Mi Ki from another breeder, please call them. As breeders, it is our job to support our families. Your breeder will know more about your dog than any other person, or at least they should know more about your puppy. They know what is in their line as far as health, temperament and breeding. This is where they should come from in guiding you. If they are reputable and caring breeders, they should always be available to take your calls, emails and texts. That is the level of commitment we give to our parents.
If you have a rescue Chinese Crested or Mi Ki, then of course, read the information on our website and then if you still need more information, you can call or email us. Not every family are able to do rescue work and it is a calling. We admire the love they have for dogs in need. We know adopting a rescue dog is as rigorous as our adoption process so it shows a lot of commitment to be a rescue parents. In our support of rescue dogs and families, you can contact us. We will do what we can to guide you as best as we are able to.
For any family who have adopted one or several of our puppies, as always, give us a text, call or email if you have any questions or need suggestions or guidance. Never hesitate to contact us. You know from our long conversations prior to you adopting one of our puppies, young adults or retiring adults that we are all about education. An educated, informed and supported parent makes for a better parent. At first, we know more about your puppy than you or your veterinarian. But there may come a time when you and your vet will know your puppy better than we do. Until then, reach out to us if you have any questions. Tim and I are available 24/7. Tim, as always, provide most of the post adoption support and you have his contact information. He is always happy to hear from you. Or you can contact me. Questions or suggestion on: feeding, training, health, grooming, supplies, behavior or anything else… just contact us. For those of you who have asked us questions that we don’t know the answer to, you know we have spoken to our vet and did lots of research to work with you. We love our puppies and will always be there for you.
We will continue to post more articles as we go to help families who have adopted our puppies or rescued dogs.